FAQs
Answers to Common Questions About the System
What is Glasspath?
Glasspath is a digital infrastructure system for small businesses. It replaces static websites with connected systems that handle booking, payments, reviews, and follow-up—reducing admin work and increasing visibility.
Who is Glasspath built for?
Glasspath is ideal for service-based businesses that want to automate follow-up, improve local search visibility, and simplify online bookings without juggling multiple platforms.
What’s included with a Glasspath website?
Each website includes mobile-first design, SEO structure, built-in booking, forms, payments, and follow-up flows—plus hosting, analytics, and full setup.
What industries does Glasspath work best for?
Glasspath is built for chiropractors, med spas, fitness studios, therapists, trades, and any local service-based business that benefits from search visibility, reviews, and online scheduling.
How long does setup take?
Most setups are completed in 5–7 business days once access is granted. Full SEO and review systems may take a few weeks to compound.
How does the booking system work?
The built-in calendar syncs with availability, routes bookings by service or staff, and sends automatic confirmations and reminders via text and email.
Can Glasspath take payments online?
Yes. One-time, recurring, and membership payments are supported. Payments are fully integrated into the site and connected to customer profiles.
Is SEO included with Glasspath?
SEO-ready structure is included with every plan. The Marketing Partner tier includes ongoing SEO content, ranking reviews, and monthly reporting.
Does Glasspath manage Google Business Profiles?
Yes, GBP optimization and management are included in the $1000/month Marketing Partner plan.
What happens with missed calls or after-hours inquiries?
AI chat and text automation capture lead info, respond to missed calls, and keep conversations going—without needing live staff.
How does Glasspath help improve Google rankings?
The system includes SEO-optimized pages, structured local content, consistent updates, and review strategies—all factors that influence local search visibility.
Can existing content or domains be used?
Yes. Existing domains can be connected, and content can be migrated or restructured into the Glasspath system.
What kind of reporting is available?
Monthly summaries show traffic, lead volume, booking trends, and keyword rankings. Higher tiers include strategic check-ins and content reviews.
How does the review funnel work?
Customers are guided to leave public 5-star reviews or give private feedback, depending on their satisfaction—reducing negative reviews and boosting reputation.
Can leads be routed to different team members?
Yes. Forms, calendars, and automations can route leads based on service, location, urgency, or staff availability.
What’s included in the $100/month DIY plan?
Full access to the system, including the website builder, automations, forms, and payments. Setup, SEO, and support are self-managed.
What’s included in the $500/month System Setup plan?
Full setup of website and automations, A2P compliance, and up to 2 hours/month of support or strategic advice.
What’s included in the $1000/month Marketing Partner plan?
Ongoing SEO management, content updates, Google Business Profile handling, monthly strategy sessions, and full ownership of the website and system.
Are there contracts or setup fees?
There are no long-term contracts. Setup is included in the monthly fee unless a custom solution is requested.
What’s the difference between Glasspath and a typical marketing agency?
Most agencies offer tools or services. Glasspath installs and manages an operating system for digital growth—focused on leverage, automation, and long-term outcomes.
